Advanced Tree Technology guarantees that the plants supplied will be in live and healthy condition for growing. If plants are found not to be in this condition contact Advanced Tree Technology immediately at 260-749-0891. We cannot guarantee to keep plants alive at all odds. Once plants have left our control it is up to you the grower to look after them properly and to follow the provided instructions. Minimum Order Quantity: The minimum order quantity is 5 items and/or trees per variety. The shopping cart may allow fewer quantities, but any such error does not modify our minimum order quantity policy. Grafts: Dormant grafts that do not leaf out by July 1 of the year in which they are planted will be replaced one time free excluding shipping. Grafts that leaf out by July 1 of the year in which they are planted but fail within 12 months of pick up or shipping will be replaced at $10.00 each, plus shipping. Approved Protectors: Protectors/Miracle Tube use is required on all grafted trees for guarantee to be in effect. Superior Seedlings: Superior seedlings that fail to leaf out by July 1 of the year in which they are planted will be replaced one time free of charge excluding shipping. Superior seedlings that leaf out by July 1 of the year planted but fail within 12 months of pick up or shipping will be replaced for $1.00 each, plus shipping. Curly Poplar that leaf out by July 1 of the year planted but fail within 12 months of pick up or shipping will be replaced for $3.00 each, plus shipping. Skyrise, Coral Snap, Rosemary and Green Rocket plants upon installation should begin new growth within 4 weeks of 70 degree or warmer weather. If plants fail to show new growth, after proper planting and care, a replacement plant will be given. Advanced Tree Technology may request that the plants or trees being claimed as a loss be returned to our company at purchaser’s expense, or we may request pictures (print or digital) of the claimed materials. Replacement trees will be provided the year following the claim. Dormant trees that fail to leaf out must be documented and reported to Advanced Tree Technology by July 31 of the trees’ first growing season. Our replacement policy is limited to a one-time replacement and excludes all shipping costs. Written notice must be given the proprietors within the stated time and include the original shipping label. We do not guarantee plants against neglect, animal, human or insect damage, misuse of fertilizer or herbicides, vandalism, growing error, extreme weather or natural disaster. Plants must be planted in their proper stated growing zone. The proprietors will not be held responsible for courier error or delivery difficulty due to insufficient address. EXCEPT AS SET FORTH ABOVE, ADVANCED TREE TECHNOLOGY DOES NOT MAKE ANY REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF FITNESS OR MERCHANTABILITY REGARDING ANY PRODUCT PURCHASED FROM ADVANCED TREE TECHNOLOGY, AND ADVANCED TREE TECHNOLOGY SPECIFICALLY DISCLAIMS ANY AND ALL SUCH WARRANTIES. THE REMEDIES SET FORTH ABOVE CONSTITUTE THE SOLE AND EXCLUSIVE REMEDIES AVAILABLE TO YOU. ADVANCED TREE TECHNOLOGY SHALL NOT, IN ANY EVENT, BE LIABLE FOR DAMAGES IN AN AMOUNT GREATER THAN THE ORIGINAL PURCHASE PRICE OF ANY PLANT. IN NO EVENT, SHALL ADVANCED TREE TECHNOLOGY BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT BY WAY OF LIMITATION, ECONOMIC LOSSES AND LOSS PROFIT) INCURRED OR CLAIMED BY YOU. This written warranty supersedes any verbal guarantee given or implied.